Faqs
Welcome to the Research Peptides FAQ page from Vitale Peptide. Here, you’ll find answers to the most common questions about our research-grade peptides, including product purity, laboratory use, Certificates of Analysis (COAs), storage recommendations, shipping, and order processing. Whether you’re a new customer or an experienced researcher, this Research Peptides FAQ is designed to provide clear, accurate information and help you make informed decisions when purchasing products for laboratory research purposes only.
What are Vitale Peptide products intended for?
All Vitale Peptide products are sold strictly for research and laboratory use only (RUO). They are not intended for human consumption, medical use, or diagnostic purposes.
Are your products FDA approved?
Vitale Peptide products are provided exclusively for research and laboratory use and are supplied in accordance with applicable research-use guidelines. They are not marketed as drugs, dietary supplements, or medical treatments.
Do you provide third-party testing?
Third-party Certificates of Analysis (COAs) are available upon request for most products to confirm composition and quality.
How are products packaged?
All products are packaged in sealed, sterile vials and handled under controlled conditions to preserve integrity during storage and shipment.
Can I return or exchange my order?
Due to the nature of our products, all sales are final once an order has shipped.
If an order arrives damaged, incorrect, or defective, please contact us within 7 days of delivery with your order number and supporting photos. Verified issues will be resolved with a replacement.
How long does shipping take?
Orders are typically processed within 1–2 business days. Shipping times vary by location and carrier.
How should products be stored?
Storage requirements vary by product. General guidance is to store products in a cool, dry environment, away from direct light. Refer to product documentation for specific storage recommendations.
Can I cancel or modify my order?
Orders may be canceled or modified prior to processing or shipment. Once an order has shipped, changes cannot be made.
Do you ship internationally?
At this time, Vitale Peptide ships only within the United States. International shipping is not currently available.