Shipping Policy
Last Updated: January 2026
At Vitale Peptide, we aim to process and deliver research products quickly and securely. Please review our shipping terms below before placing an order.
Order Processing
Orders are typically processed within 1–2 business days after payment verification.
Orders placed on weekends or holidays will be processed on the next business day.
Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Carriers & Methods
We currently ship using the following carriers:
UPS – Ground, 2nd Day Air, Next Day Air
USPS – Priority Mail, Priority Mail Express
FedEx – Ground, Express Saver, Overnight
Available shipping options may vary depending on destination, order size, and product availability.
Estimated Delivery Times
Shipping Method | Estimated Delivery Time |
|---|---|
UPS Ground | 2–5 business days |
UPS 2nd Day Air | 2 business days |
UPS Next Day Air | 1 business day |
USPS Priority Mail | 2–4 business days |
USPS Priority Mail Express | 1–2 business days |
FedEx Ground | 2–5 business days |
FedEx Express Saver | 3 business days |
FedEx Overnight | 1 business day |
Delivery times are estimates only and are not guaranteed. Delays may occur due to weather, carrier issues, customs processing, or other factors beyond our control.
Shipping Address Accuracy
Customers are responsible for providing accurate and complete shipping information at checkout. Vitale Peptide is not responsible for delays, lost packages, or additional fees resulting from incorrect or incomplete addresses.
Tracking Your Order
Tracking information will be sent via email once your order ships. You may also contact our support team if you need assistance locating your shipment.
Lost, Delayed, or Damaged Packages
If your package is lost, significantly delayed, or arrives damaged:
Contact us within 7 days of delivery.
Provide your order number and tracking number.
Include photos of the package and product if damage is involved.
We will assist in working with the carrier to investigate the issue and determine an appropriate resolution.
International Shipping
International shipping may be available depending on destination regulations. Customers are responsible for understanding and complying with local import laws and any applicable customs duties, taxes, or fees.
Research Use Only
All products sold by Vitale Peptide are intended strictly for laboratory research purposes only. Products are not intended for human consumption, medical use, veterinary use, therapeutic applications, or diagnostic procedures.
Policy Changes
Vitale Peptide reserves the right to update or modify this Shipping Policy at any time without prior notice.